How to Cancel Walmart Plus: Step-by-Step Guide
So you’ve decided that Walmart Plus isn’t working out for you anymore. Whether you’ve found a better subscription service, realized you’re not using the benefits, or simply want to trim your monthly expenses, canceling is straightforward—but only if you know where to look. Unlike some subscription services that seem designed to make cancellation difficult, Walmart Plus actually makes the process pretty painless once you understand your options.
The good news? You can cancel your Walmart Plus membership in just a few minutes, whether you’re using a mobile app, web browser, or even by calling customer service. We’ll walk you through every method, address common questions, and help you understand what happens to your membership after you cancel. By the end of this guide, you’ll be fully equipped to manage your subscription however you see fit.
If you’re also looking to streamline other subscriptions, you might find it helpful to know how similar services handle cancellations. For instance, canceling Amazon Music follows a similar process, and understanding how to cancel DashPass can help you manage multiple delivery memberships efficiently.
Understanding Your Walmart Plus Membership
Before you cancel, it’s worth taking a moment to understand exactly what you’re canceling and why. Walmart Plus is a paid membership program that offers benefits like free shipping on online orders, fuel discounts at Walmart and Murphy USA gas stations, scan-and-go technology in stores, and exclusive deals. The membership typically costs $98 per year or $12.98 per month, though Walmart occasionally runs promotional rates for new members.
Many people sign up for Walmart Plus expecting to use it heavily but then realize their shopping habits don’t align with the membership benefits. Others subscribe through a promotion and forget to cancel when the introductory period ends. Understanding why you want to cancel will help you determine whether you should cancel entirely or simply pause your membership temporarily.
If you’ve been evaluating your subscription expenses overall, you might also want to review how to cancel Audible membership or explore other services. Taking stock of all your subscriptions is a smart financial move that many people overlook.
How to Cancel Walmart Plus via Mobile App
The mobile app is probably the quickest way to cancel if you’re already a Walmart Plus member. Here’s exactly how to do it:
- Open the Walmart app on your smartphone or tablet and log in with your account credentials if you’re not already signed in.
- Navigate to your account by tapping the account icon, usually located in the bottom right corner of the screen.
- Look for membership settings by scrolling down to find options related to Walmart Plus or subscriptions. You might see it labeled as “Walmart+” or “Memberships.”
- Select “Manage Walmart Plus” or a similar option to access your membership details.
- Tap “Cancel Membership” and follow the on-screen prompts. Walmart will typically ask why you’re canceling and may offer you a discounted rate to stay, but you can decline.
- Confirm your cancellation by following the final confirmation screen. You’ll receive a confirmation email shortly after.
The entire process usually takes less than two minutes. Make sure you’re connected to a stable internet connection, and don’t close the app until you see the final confirmation message. If the app crashes during the process, simply start over—Walmart’s system is designed to prevent accidental double-cancellations.
How to Cancel Walmart Plus on Desktop
If you prefer using a computer, canceling through Walmart’s website is equally straightforward. Follow these steps:
- Visit Walmart.com in your web browser and log in to your account using your email and password.
- Click on your account icon or name in the top right corner of the page to access your account menu.
- Select “Account Settings” or “My Account” from the dropdown menu.
- Find the membership section and click on “Walmart Plus” or “Manage Membership.”
- Look for a “Cancel Membership” button and click it. You may need to scroll down to find this option if there are other membership details displayed.
- Answer any survey questions about why you’re canceling. These are optional, but your feedback helps Walmart improve the service.
- Confirm the cancellation on the final screen. You’ll see a confirmation message, and an email will be sent to your registered email address.
One advantage of using the desktop version is that you can easily take screenshots of your confirmation for your records. This is particularly useful if you want documentation of when your cancellation was processed.
Canceling by Phone or Chat
If you prefer speaking with a human or run into technical issues with the app or website, Walmart customer service can cancel your membership for you. Here’s how:
Canceling by Phone: Call Walmart customer service at 1-800-WALMART (1-800-925-6278). Have your account information ready, and let the representative know you want to cancel your Walmart Plus membership. They’ll verify your identity and process the cancellation while you’re on the line. This method is particularly helpful if you have questions about prorated refunds or billing cycles.
Canceling via Chat: Visit Walmart.com and look for the chat support option, usually found in the bottom right corner of the page. Click on it and explain that you want to cancel your Walmart Plus membership. A representative will guide you through the process and confirm your cancellation. Chat support is available 24/7, making it convenient if you prefer to cancel outside of regular business hours.
Customer service representatives are trained to offer retention incentives, such as discounted rates or extended trial periods. You’re under no obligation to accept these offers, but it’s worth listening to what they propose—sometimes the deal is genuinely worthwhile.
What Happens After Cancellation
Understanding what occurs after you cancel is crucial for managing your expectations. Here’s what you need to know:
Immediate Changes: Once you cancel, you’ll lose access to Walmart Plus benefits immediately. This means you won’t receive free shipping on online orders anymore, and you’ll no longer have access to scan-and-go technology in stores. Fuel discounts will also become unavailable.
Refunds and Billing: If you’ve paid for your membership in full (annual plan) and are canceling mid-year, Walmart may issue a prorated refund for the unused portion. This depends on your specific situation and when you cancel relative to your billing date. Check your email or account for details about any refund due to you.
Your Cart and Saved Items: Canceling your membership won’t affect your shopping cart, saved items, or order history. All of that information remains in your account and can be accessed anytime.
Re-subscribing: You can re-subscribe to Walmart Plus at any time. If you’ve canceled before, you might be eligible for a promotional offer when you attempt to rejoin.
If you’re also managing other subscriptions, you might want to check on similar policies. For example, knowing how to cancel a DoorDash order is different from canceling a DashPass membership, so it’s worth understanding the distinctions between these services.
Pausing vs. Canceling Your Membership
Before you completely cancel, consider whether pausing might be a better option for your situation. While Walmart Plus doesn’t officially offer a “pause” feature like some other subscription services, you have alternatives worth considering.
Taking a Break: If you think you might want to use Walmart Plus again in the future, canceling now and re-joining later is perfectly acceptable. Walmart frequently offers promotional rates for returning customers, so you might actually save money by canceling and rejoining during a sale period.
Downgrading Options: Unfortunately, Walmart Plus doesn’t offer a lower-tier membership option. You’re either a member or you’re not. However, you can still shop at Walmart without a membership—you’ll just pay regular shipping on online orders.
Trial Periods: If you’re uncertain about canceling, check whether you’re within any trial period. If Walmart Plus is still in a promotional trial phase, you might be able to cancel without being charged at all.
The decision between canceling and pausing depends on your anticipated future needs. If you’re moving, going through a period of reduced spending, or simply want to try life without the subscription for a few months, canceling with the intention to rejoin makes sense. If you think you might forget to resubscribe, consider keeping it active, especially if you’re on a promotional rate.
Pro Tips for Managing Subscriptions
Canceling Walmart Plus is just one part of a larger conversation about subscription management. Here are some strategies for keeping your subscriptions organized and cost-effective:
Track Your Subscriptions: Create a simple spreadsheet or use a subscription tracking app to monitor all your active memberships, their costs, and billing dates. This prevents surprise charges and helps you identify which subscriptions you actually use.
Set Calendar Reminders: If you’re trying a service on a trial basis, set a calendar reminder a few days before the trial ends. This gives you time to cancel if you’ve decided it’s not for you, preventing unwanted charges.
Evaluate Regularly: Every three months, review your subscriptions and ask yourself whether each one provides value. If you haven’t used a service in a month, it’s probably worth canceling. Similar to how you might evaluate whether to archive Amazon orders to keep your account organized, managing subscriptions requires regular maintenance.
Look for Bundle Options: Some services offer bundled subscriptions that might be more cost-effective than paying for individual memberships. Walmart occasionally runs promotions that bundle Walmart Plus with other benefits.
Negotiate or Ask for Discounts: Before canceling, customer service representatives can sometimes offer loyalty discounts or special rates. It never hurts to ask, especially if you’ve been a long-time member.
Monitor Your Budget: If you’re looking to make money in one hour to cover subscription costs, that’s a sign you might have too many paid memberships. Evaluate your finances holistically and keep only the subscriptions that genuinely fit your budget.
The key to successful subscription management is staying intentional about your spending. Don’t let subscriptions renew automatically without considering whether they’re still providing value. Canceling Walmart Plus is a small but important step toward taking control of your expenses.
Frequently Asked Questions
Can I cancel Walmart Plus anytime?
Yes, you can cancel your Walmart Plus membership at any time. There are no long-term contracts or cancellation fees. Whether you’re on a monthly or annual plan, you can cancel whenever you decide the membership no longer serves your needs.
Will I get a refund if I cancel mid-year?
If you’re on an annual plan and cancel before the year is up, Walmart may issue a prorated refund for the unused portion of your membership. The amount depends on your specific billing date and when you cancel. Contact Walmart customer service for details about your particular situation.
Can I cancel my Walmart Plus membership without calling?
Absolutely. You can cancel through the mobile app, website, or via chat support without ever speaking to someone on the phone. All three methods are equally effective and take only a few minutes.
What if I change my mind after canceling?
You can reactivate your Walmart Plus membership at any time by logging into your account and selecting the option to rejoin. Returning customers often receive promotional rates, so you might save money by canceling and rejoining during a sale.
Will my order history disappear after I cancel?
No, your order history, saved items, and shopping cart will remain in your account even after you cancel your membership. You can access all of this information anytime by logging into your Walmart account.
Does canceling Walmart Plus affect my Walmart.com account?
Canceling Walmart Plus does not affect your Walmart.com account or your ability to shop at Walmart. You’ll simply lose the premium benefits that come with membership, such as free shipping and fuel discounts.
Can Walmart stop me from canceling?
No. You have the right to cancel at any time. While customer service representatives may offer incentives to keep your membership, they cannot prevent you from canceling if you’ve made your decision.
How long does the cancellation process take?
Cancellation is usually immediate. Once you confirm the cancellation through the app, website, or with a customer service representative, your membership status changes right away. You’ll receive a confirmation email within a few minutes.