How to Cancel Fabletics Membership: Step-by-Step Guide
Fabletics promised affordable luxury shoes and stylish accessories delivered straight to your door, but sometimes subscriptions just don’t fit anymore. Whether you’ve found a better deal, changed your shopping habits, or simply want to declutter your digital subscriptions, canceling your Fabletics membership doesn’t have to be a hassle. The good news? It’s straightforward, and we’ll walk you through every single step to make sure you get it done right.
Like managing other subscription services such as canceling Amazon Music or canceling your Audible membership, taking control of your Fabletics account is all about knowing where to look and what to expect. Before you hit that cancel button, though, there are a few things worth understanding about your account, your credits, and what happens after you leave.
This guide covers everything from accessing your account settings to understanding potential return policies and what to do with any remaining credits. By the end, you’ll be equipped to make an informed decision and complete the cancellation process with confidence.
Understanding Your Fabletics Membership
Fabletics operates on a VIP membership model, which is fundamentally different from one-time purchases. When you join Fabletics, you’re signing up for monthly deliveries of curated shoe and accessory selections, along with exclusive member perks and discounts. The membership typically costs around $39.95 per month, though promotional rates often bring that down for new members.
Your membership comes with a monthly credit that you can use toward purchases during the billing cycle. These credits don’t roll over to the next month, so understanding how they work is crucial before you cancel. If you’ve got credits sitting in your account, you might want to use them before canceling, or at minimum, understand what happens to them.
The VIP program also includes early access to sales, free shipping on all orders, and exclusive member-only styles. These perks disappear the moment your membership ends, so if you’re on the fence, it’s worth weighing whether the upcoming month’s selections are worth keeping active.
Before You Cancel: Important Things to Know
Before diving into the cancellation process, take a moment to review your account status. Check if you have any unused credits from your current billing cycle. Unlike canceling DashPass or canceling Walmart Plus, where benefits end immediately, Fabletics credits typically disappear once your membership is officially terminated.
Log into your Fabletics account and navigate to your account dashboard. Look for your current credit balance, which usually displays prominently on your homepage or in your account settings. If you have credits available, consider placing an order for items you actually want. This way, you’re getting full value from your membership fee before you cancel.
Also, check your order history for any recent purchases. If you’ve received items and aren’t satisfied, Fabletics has a return policy that typically allows returns within a specific window. Make sure any returns are processed before you cancel your membership, as some features might become unavailable after cancellation.
Another important consideration: review your billing date. Your membership renews on a specific date each month, and timing your cancellation strategically can save you money. If your renewal is coming up in a few days and you’re not interested in another month, cancel before that date hits to avoid being charged again.
Step-by-Step Cancellation Process
Step 1: Log Into Your Account
Open your web browser and navigate to Fabletics.com. Click the “Sign In” button, typically located in the top right corner. Enter your email address and password. If you’ve forgotten your password, click the “Forgot Password” link and follow the prompts to reset it via email.
Step 2: Access Your Account Settings
Once logged in, look for your account menu. This is usually represented by your profile icon or initials in the top right corner. Click on it to reveal a dropdown menu with various options including “Account Settings,” “Orders,” “Returns,” and “Membership.”
Step 3: Navigate to Membership Settings
Click on “Membership” from the dropdown menu. This takes you to a dedicated page showing your membership status, billing information, and renewal date. This is where all the magic happens for managing your subscription.
Step 4: Locate the Cancel Membership Option
On your membership page, scroll down until you find the “Cancel Membership” button or link. Fabletics typically makes this option visible but not immediately obvious, so don’t worry if you need to look carefully. The button might say “Cancel” or “Pause Membership” depending on current promotions.
Step 5: Confirm Your Cancellation
Click the cancel button. Fabletics will likely present you with a confirmation screen and may offer you incentives to stay, such as a discount on your next month or a free accessory. Read these offers carefully, but don’t feel pressured. If you’re ready to go, proceed with confirmation.
Step 6: Verify Cancellation
After clicking confirm, you should receive an on-screen message indicating your cancellation was successful. Fabletics also sends a confirmation email to the address associated with your account. Save this email for your records.
Mobile App Cancellation Method
If you prefer using the Fabletics mobile app, the cancellation process is similar but with slight differences in navigation. Open the Fabletics app on your phone and log in with your credentials. Tap the profile icon, typically located at the bottom right of the screen or in the top menu.
From your profile screen, look for “Account Settings” or “Membership.” The exact wording varies depending on your app version, but it’s usually grouped with other account management options. Once you’re in the membership section, tap “Cancel Membership.” The app will walk you through the same confirmation process as the website.
One advantage of using the app is that it often syncs immediately across all your devices. If you cancel through the app, that change reflects on the website within minutes. Keep in mind that like managing other services such as canceling a DoorDash order, mobile cancellations require you to be logged in with the correct account credentials.
After canceling through the app, log out and log back in to verify the cancellation went through. You should see a notification confirming your membership has been canceled, and your account should no longer show an active renewal date.
What Happens After Cancellation
Once your Fabletics membership is canceled, several things change immediately. You lose access to VIP pricing, exclusive sales, and member-only styles. Any pending orders continue to process normally, but new purchases must be made at regular retail prices without member discounts.
Unused credits expire. This is non-negotiable with Fabletics, so if you had credits remaining in your account, they’re gone. For this reason, many people recommend using or spending down your credits before finalizing cancellation.
You’ll still have access to your order history and past purchases for reference, but you won’t receive the monthly curated selections or promotional emails from Fabletics. If you change your mind later, you can always rejoin, though you might need to go through the initial signup process again.
Returns and exchanges that are already in progress continue to process even after cancellation. If you initiated a return before canceling, it will still be honored. However, initiating new returns after cancellation may not be possible, so handle any return issues before you cancel.
Similar to how you might approach archiving Amazon orders to keep your account organized, you can keep your Fabletics order history for your records even after canceling. This is useful for warranty claims, fit reference, or if you ever need to contact customer service about a past purchase.
Troubleshooting Cancellation Issues
“Cancel Membership” Button Won’t Appear
If you can’t find the cancel option, try clearing your browser cache and cookies, then log back into your account. Sometimes outdated cached data prevents certain buttons from displaying. If the issue persists, try accessing Fabletics from a different browser or device.
Cancellation Confirmation Didn’t Arrive
Check your spam or promotions folder in your email. Confirmation emails sometimes end up there. If you genuinely didn’t receive anything, log back into your account and verify whether the cancellation actually went through by checking your membership status.
You Were Charged After Canceling
If you were charged after canceling, contact Fabletics customer service immediately. Provide them with your cancellation confirmation email and the date you canceled. They can review your account and process a refund if the charge was in error. Keep detailed records of all your communications with customer service.
Can’t Log Into Your Account
If you’re having trouble accessing your account to cancel, use the “Forgot Password” feature to reset your credentials. If that doesn’t work, contact Fabletics support directly. They can help verify your identity and potentially cancel your membership on your behalf.
Membership Renewed After Cancellation
This shouldn’t happen if cancellation was successful, but if it does, it’s likely a system error. Contact customer service with your cancellation confirmation and the date of the erroneous charge. Fabletics typically processes refunds for these situations without much hassle.
Frequently Asked Questions
Can I pause my Fabletics membership instead of canceling?
Yes, Fabletics offers a pause option for members who want to take a break without completely canceling. When you access your membership settings, you might see a “Pause Membership” option alongside or instead of “Cancel.” Pausing preserves your account and credits, whereas canceling ends your membership entirely and forfeits unused credits.
What happens to my unused credits when I cancel?
Unused credits are forfeited upon cancellation. This is why it’s important to use or spend down your credits before finalizing your cancellation. Place an order for items you genuinely want, or consider gifting a purchase to someone else if you’re not interested in anything for yourself.
Can I cancel my membership immediately, or do I have to wait until my next billing cycle?
You can cancel immediately. Your cancellation takes effect right away, and you won’t be charged again. However, if your next billing date is coming up very soon, canceling before that date ensures you won’t be charged for another month.
Will I be able to rejoin Fabletics after canceling?
Absolutely. You can rejoin Fabletics at any time. When you sign up again, you might receive a promotional offer for new or returning members, so keep an eye out for those deals.
How do I contact Fabletics customer service if I have issues with my cancellation?
Visit Fabletics Help Center for comprehensive support options. You can chat with a representative, send an email, or browse their FAQ section. Have your order numbers and account information ready when you reach out.
Are there any cancellation fees?
No, Fabletics doesn’t charge cancellation fees. You can cancel your membership without penalty at any time.
What if I have a pending order when I cancel?
Pending orders continue to process and ship normally after cancellation. You’ll still receive the items you ordered, but any future orders will be at regular retail prices without member discounts.
Can I cancel through customer service instead of online?
Yes. If you prefer not to cancel online, you can contact Fabletics customer service and request cancellation directly. A representative can process your cancellation request for you. This is particularly useful if you’re experiencing technical issues with the website or app.
How long does it take for cancellation to take effect?
Cancellation typically takes effect immediately. You should receive a confirmation email within minutes, and your account should reflect the canceled status right away. However, if you were close to your renewal date, make sure to verify that you’re not charged on the next billing cycle.
Is there a way to get my credits back if I cancel by mistake?
If you cancel by mistake and haven’t been charged yet for the next cycle, contact customer service immediately. Explain the situation, and they may be able to reinstate your membership. However, if charges have already processed, getting credits back becomes more complicated and depends on Fabletics’ discretion.